Family Support Network Orientation
Two dozen workers from across the State gathered at Maryland Family Network recently for the Family Support Network Orientation. This multi-day training, which staff attend within six months of hire, introduce new Family Support Network staff to what is expected of them in this important job.
“It’s very helpful,” Ingrid White, Family Advocate at Bon Secours said about the training. “If you have questions, you don’t feel intimidated because there’s someone there to help you.”
Ingrid, who previously owned her own child care business, went to work at a Family Support Center to help both parents and children.
“It kind of reminds me of when I was their age and needing resources,” Ingrid recalls. “When I had my daughter, 20 years ago, I didn’t know about this many resources.”
The topics covered during the orientation are related to the core competencies of staff members who are the foundation of the effective operation of a Family Support Center. Each day of training includes subjects presented by experts that reinforce the skills and knowledge needed to work with infants, toddlers, and their families. The sessions feature titles such as Listening and Communication, Abusive Family Relationships, and Understanding and Working with Adolescent Parents. The staff in training complete the modules with an improved skill set and an expanded network to rely upon for support and assistance.
Participants at the most recent orientation said that among the most beneficial parts of the training are the discussions of scenarios Family Support Center workers are faced with on the job.
“The orientation really brought it all home to me. It made it connect,” agrees Ingrid.