Maryland has one of the best child care systems in the nation – thanks, in part, to our strong state regulations.
If you are concerned about an aspect of your child care situation – the adult-to-child ratio, the staff training, or the health and safety procedures – you can check the Maryland regulations, where you will find specifications about many aspects of operation.
If you think a child care program is not in compliance with the regulations or your concern was not adequately addressed by the National Resource Center website, contact your local child care resource center (CCRC). The staff at the CCRC may advise you to contact the regional Office of Child Care.
Individuals, corporations, schools, and others operating family or center-based child care programs must meet the Code of Maryland Regulations (COMAR) Title 13A: chapter 1 for family child care homes and chapter 2 for child care centers. In addition to the initial inspections required to obtain a license or certificate, Maryland’s Office of Child Care (OCC) conducts site visits and periodic program inspections (announced and unannounced) to ensure that programs maintain the standards of child care expected of all providers in the state of Maryland.
Maryland Family Network is committed to keeping programs in business while enhancing the quality of care in our communities.
There are two types of licensing and compliance referrals: formal and informal. The purpose of licensing referrals is to provide technical assistance to child care providers so they can reach and maintain compliance.
Formal referrals come directly from the OCC. Licensing specialists perform periodic inspections of child care programs in their regions. If the specialist finds a program out of compliance in any areas, the specialist may issue a compliance agreement. The provider has the option of accepting or declining technical assistance. If the provider chooses to receive technical assistance, the specialist will then make a “formal” referral to the local Child Care Resource and Referral Center.
If a provider discovers a compliance issue in their program, they may opt to seek assistance by making what is called a “self referral.” A licensing specialist from OCC may also make the provider aware of a compliance violation in their program and “informally” refer them to receive technical assistance.
Once a provider has decided to seek technical assistance for an informal compliance issue, they should contact their local CCR&R. This is what will occur after the provider makes the referral.
Once a provider has decided to seek technical assistance for an informal compliance issue, they should contact their local CCR&R. This is what will occur after the provider makes the referral. Within 48 hours of receipt, the Technical Assistance Coordinator contacts the child care program and schedules the site visit.
The Technical Assistance Coordinator may need to obtain licensing information on the provider from the regional OCC regarding the childcare program.
The Technical Assistance Coordinator does initial site visit; assesses compliance issue at the site; creates a plan of action for achieving compliance and the anticipated time frame needed to complete the plan.
The Technical Assistance Coordinator continues to work with the provider until the plan of action is complete or the provider can no longer continue.
The technical assistance coordinator will follow up with the provider throughout and after the completion of the plan of action to ensure success of the services provided.